Shot Support

The Shot Scope team works continuously to keep the club database up to date. However, if your club make or model isn’t listed when creating a club in the My Bag feature, you can request for it to b...

To ensure the longevity and optimal performance of your Shot Scope device, please follow these care and maintenance tips:Cleaning: Use a damp cloth or paper towel to gently clean your device. Avoid...

Getting started with Shot Scope is quick and easy — just follow the steps below to download the mobile app to your smartphone or tablet.Download InstructionsFor iOS Devices (iPhone/iPad): Open the ...

If your device fails to establish a GPS signal after starting your round at the course, follow the steps below to resolve the issue:1. End the Search for the CourseIf the device is stuck searching ...

Accurately recording lost balls in Shot Scope is essential for maintaining precise performance statistics. Whether you're using the mobile app or the web dashboard, here's how to mark a shot as a l...

If you play and upload a round before setting up your clubs in the My Bag section, Shot Scope will automatically create placeholder (default) clubs based on the tags used during that round.For exam...

The Hazard Labels feature allows you to see distances to hazards directly on the hole map during your round. When enabled, the device will display the distance to the front and back of relevant haz...

Our support site hosts a comprehensive collection of articles designed to help you get the most out of your Shot Scope product. We’re confident you’ll find the answer to your question there. Howeve...

The Display Units setting controls whether the unit of measurement (yards or metres) is shown next to distance readings on your H50.When this setting is enabled, the unit will appear beside the dis...

Shot Scope automatically detects lie types (e.g., fairway, rough, bunker, etc.), but occasionally you may need to manually adjust this to ensure accurate statistics. You can update lie types in bot...